Patient Front Desk
AI receptionist for clinics — auto intake, smart scheduling, and insurance verification before the patient walks in.
// AI handled 14 of 18 today — front desk only touches exceptions
Figures from the engagement, shared under NDA.
We publish them unchanged and can’t break them down any further here. The reference build you can open runs entirely on sample data.
If you read one part of this page, read these 3 lines.
- Auto-filled intake from prior charts and insurance databases
- AI-suggested scheduling slots by visit type and provider availability
- Insurance verification queue with AI-drafted phone scripts for tricky calls
What it does — and which part of it we built.
Pre-fills patient intake forms from prior charts and insurance databases, suggests scheduling slots based on visit type and provider availability, and runs eligibility checks overnight — so the front desk handles exceptions instead of paperwork.
Every screen here is from the reference build, not the client’s system.
The captions say what you are looking at. Every name and record on them is sample data.
What the engagement left the client with.
- Front-desk time per patient cut by ~70% — paperwork done before they arrive
- Insurance denials caught the day before, not at check-in
- 78% of intake handled fully autonomously
The stack was picked per constraint, not per house habit.
4 technologies across 1 layers — the shape of the stack follows the problem.
Every feature in the build (5)
- Auto-filled intake with confidence rings and 'verified by patient' badges
- Today's waiting room dashboard with status and SLA-at-risk surfacing
- Insurance verification queue with AI-drafted phone scripts for tricky calls
- Calendar view across providers with AI-suggested slots
- Per-patient AI summary pulling from prior history
Don’t take our word for it — it is running in the frame below.
This is the same page the provenance block links to: our reference build for Patient Front Desk, with its own look, copy and motion. Scroll inside it, or open it full-screen.
// next
Building something in this space?
A 30-minute call is enough for us to understand your situation and tell you whether we're the right team. Usable version in the first two weeks if we are.